Returns & Cancellation Policy
1. Workshops, Seminars & Classes
For both in-person and online classes, workshops, or seminars:
All sales are final. No refunds will be issued for cancellations.
2. Digital Products
- All sales of digital products (meditations, channeled readings, downloadable files, or similar content) are non-refundable.
- Digital products cannot be returned or exchanged under any circumstance.
3. Paid Subscriptions
- Subscriptions may be cancelled at any time by logging into your account.
- Cancellation will stop future billing. However, there are no refunds for subscription fees already paid.
- Depending on your billing cycle, you may be charged for the current cycle if cancellation occurs after renewal.
4. Private & Group Coaching Sessions
- Clients may cancel coaching at any time, but no refunds will be given for completed, missed, or late sessions.
- If Twin Flame Eternal Union chooses to end the coaching relationship, a refund will be issued for unused sessions (minus payment processing fees).
5. Rescheduling Policy
- Private Sessions:
- Clients must provide at least 24 hours’ notice to reschedule.
- Arriving more than 10 minutes late will result in the session being forfeited without rescheduling or refund.
- A missed session without prior 4 hours information is forfeited and not eligible for replacement or refund.
- Group Sessions:
- Group sessions cannot be rescheduled.
- Missed group sessions are forfeited and not eligible for replacement or refund.
- There is no option to postpone or prepone the session even with prior information or notification.
- Arriving more than 10 minutes late will result in the session being forfeited without rescheduling or refund.
6. Coaching Session Guidelines
- Punctuality: Sessions begin and end on time. Arriving more than 10 minutes late forfeits the session.
- Respecting the Space: Coaching is a sacred container. These boundaries help maintain commitment and ensure a safe and supportive healing environment.
- Packages:
- Package sessions must be used within 60 days of purchase.
- Unused sessions after 60 days are forfeited.
- Group Packages:
- Group sessions must be used consecutively within 4 weeks (one month). They cannot be extended beyond this time frame.
- Missed or late sessions are not refundable or transferable.
7. Pricing
All pricing for services and products is subject to change at the sole discretion of Twin Flame Eternal Union.
8. Contact Information
For questions about sessions, cancellations, or rescheduling:
📧 twinflameeternalunion@gmail.com
By purchasing or participating in services with Twin Flame Eternal Union, you agree to these policies in full.